Questions and answers.

Here we have put together the “frequently asked questions” with the corresponding answers, clearly arranged according to categories.

Who is the software designed for?
For all those who don’t want to deal with complex creation and coordination processes, copy&paste orgies or correction faxes anymore 😉 Seriously, everyone who has to check or modify InDesign files is a potential user of ID4Y. Be it the product manager who contributes new content, the translator who changes the language, a proofreader who eliminates the last mistakes, or perhaps the photographer who contributes the images. Users typically come from agencies, advertising agencies, corporate marketing departments, newspapers or are freelancers.

How long does the initial setup take?
The setup itself only takes a few seconds. After registration you will receive an email with a link. You have to confirm your account via this link, and you can also enter your name. And you are ready to go.

Who we are?
We are a medium-sized software manufacturer and distributor based in the northern Münsterland (Saerbeck/Germany). If you would like to learn more about us, we recommend our website

Who can help me with technical questions?
Our Helpdesk team is at your disposal for this. You can find the contact possibilities at

What do I do with criticism, praise, suggestions, function wishes, etc.?
Always here with it. We depend on it to improve our solution. All contact information can be found at

Is it possible to run a complete run through the test phase?
Yes, as project manager you can upload InDesign files or packages and assign them to an editor. This person can edit the document online and then return it. In your project list, you always have an overview of all the projects you have created.

Can I upload my own InDesign files?
Yes, of course. Either the INDD file or as a package.

What are the limitations of the test phase?
There are no restrictions in the test phase. You can download the edited file with unlocks for projects.

Can a test facility be unlocked later for live operation?
Yes, all existing data will of course be retained.

How is the activation done?
Load your unlockings for projects with your PayPal account.

How is the online service licensed?
Licensing is done simply after the activation of the service for projects. Choose your package and decide for yourself which project you want to activate and download. This way you really only pay for what you want to use. You can find all prices at

Is there a document size limit?
Yes, an InDesign file can have a maximum of 100 pages or 100 MB. You may have to “split” your file and process it into chunks.

What does “simultaneous projects” mean?
Simultaneous projects” refers to the number of projects that are currently stored in the system. Completed projects can be deleted, thus freeing up project space. There is no limit to the total number of projects that run through the system each month.

Which browsers and devices are supported?
A reasonably up-to-date browser is required for operation, whether Edge, Safari, Chrome or Firefox. We test these extensively. Other browsers may also work. The device itself can be a desktop (Windows/Mac) or a tablet. The interface is responsive, so it automatically adapts to different screen resolutions.

Does the application also run on my smartphone?
Hm …, technically yes. But at the moment there is no optimization for the relatively small smartphone displays.

In which languages is the interface available?
Currently in German and English.

Why are the projects sometimes white, sometimes green and sometimes blue?
The colors show you the status of the project: White projects are currently with you, so they are not assigned to anyone. Blue ones are currently being edited by someone else. If projects are returned by the editor, they appear green in the list.

What types of users are there?
The system knows “Project Manager” and “Editor”. Project managers distribute the INDD files to the editor for editing. Logically.

What is the address book for?
Every project manager can store the contacts in his address book to whom he wants to send InDesign files for editing.

What is the project history for?
All project-relevant information, such as work instructions or comments from editors, is stored in the project history. The project manager can open the respective project history at any time and determine the current status.

Which file types can be processed?
You can upload INDD files or complete InDesign packages. For an INDD file you should also upload the corresponding fonts. From a packaging we throw away everything we don’t need, e.g. the linked elements. Ideally, you don’t pack them up at all, so you don’t have to transfer the data volume.

What happens if one or more fonts are missing?
Nothing at first. The system only warns you if this is the case. However, the editor does not have a binding view of the document, since a replacement font must be used for the missing fonts. If necessary, fonts can be uploaded later.

Are Adobe’s fonts (formerly TypeKit) supported by the system?
Unfortunately not. Adobe does not currently offer Adobe font support for InDesign Server.

Is it possible to store a work instruction or similar?
When assigning a project to an editor, a corresponding work instruction can be entered. After all, the editor needs to know what exactly he should do with the document. When the editor returns the document, he can also enter a comment. All work instructions and comments are also saved during the course of the project, so that the processes are comprehensible and transparent.

Is it possible to define a time frame in which the processing should be completed?
Yep, you can define a deadline by when the work must be completed. Once this deadline has passed, the document automatically returns to the Project Manager. The editor can no longer edit it. It may have to be reassigned by the project manager.

How does the assignment to an editor work?
When creating a project or from the project list, a project can be assigned to an editor. To do this, simply select the editor from the address book. Each project manager can store any number of editors in his personal address book.

Can I retrieve an already assigned project?
A project manager can retrieve a project assigned to an editor at any time. Unless the editor is working on it at that moment.

What formats can I download after the activation?
After the project has been unlocked, you can download the edited InDesign file (INDD), any added links such as images and the project history as a text file. The fonts and original links are no longer provided by the download, since you already have them.

Is the project really deleted after deletion?
Yes, indeed. Deleted is deleted. Therefore we ask again for safety reasons.

What factors does the integrated preflight check?
Our preflight checks whether all fonts used in the document are present, whether the document contains editing rules and whether all texts are correctly marked with paragraph formats, deviations with character formats.

As a project manager, can I also open the editor?
Yes, after uploading, the Project Manager can open the document in the Editor. This is the identical display as the editor would see it. If the project manager himself does not have an InDesign or a suitable version, he can edit documents in this way.

How does data backup work?
Automatically. Data is backed up three times a day at 10:00h, 16:00h and 22:00h. If a restore is necessary, the latest status is reconstructed. The project manager can create his own copy of his edited InDesign files (download) at any time.

Can the editor edit all document elements?
The editor can only edit what has been released for editing. This could be all elements in a document. As a rule, however, you want to restrict editing.

How do I define what may or may not be edited?
Basically, the document must define which frames can be edited and how. Based on these editing rules, the editor offers or does not offer the corresponding functions. A document without editing rules is therefore not editable.

When uploading, you have the option of choosing how your InDesign file may be edited. You can select between A) Contents only, B) Frames only or C) Contents and Frames. Depending on the selection, the system automatically inserts the desired editing rules into the document.

If you want to specify it more precisely, download our extension for Adobe InDesign from the Adobe Exchange Store. Free of charge, of course. With its help, you can individually set how text, table and picture frames should behave at frame level. Further information can be found at

Do the documents have to be labelled with clean paragraph and character styles?
Yes and No: The technical processing of the InDesign file requires assigned paragraph and character styles. Therefore, the documents should be created with clean styles (and meaningful names). This also makes it easier for the editor to select a format, if he or she is allowed to change it.

However, after uploading/preflight it is possible to have differing styles automatically marked. The system then generates the corresponding paragraph and character styles and creates them in the document.

Is it possible to upload images?
Yes, the editor can upload images into the layout. Depending on the editing rules, it is also possible to determine the bleed, rotation and scaling of the images. When downloading the project, images added by the editor are automatically included in the download package.

Are there any other special features in the layout preparation?
Please take note of our tips on template design at

Any questions left?

Then contact us. Our Helpdesk staff will be happy to help you.